Terms of service

These Terms of Service (“Terms”) govern your use of the Bokz.com website (“Site”) and any products, services, or content made available by or through the Site. By using the Site, you agree to these Terms.

Products and Services

Bokz.com provides a platform for various vendors to sell their curated artisanal goods from around the world like home decor, lifestyle products and fine living products (“Products”) to customers. We do not warrant or guarantee the accuracy, completeness, or suitability of any information, product, or service provided on the Site.

Purchases and Payments

When you make a purchase through the Site, you agree to pay the full amount specified for the Product(s) and any applicable shipping and handling charges. Payment must be made using a valid credit card or other payment method accepted by Bokz.com. All payments are processed securely through our third-party payment processor.

Shipping and Delivery

Bokz.com and its vendors will make every effort to ensure your purchase is shipped in a timely manner. However, please note that all Products are made to order and may take some time to manufacture before shipping. We will provide you with an estimated delivery date, but we do not guarantee any specific delivery date. You are responsible for providing accurate shipping information, and any additional shipping fees due to inaccurate or incomplete information will be your responsibility.

Returns and Refunds

Due to the fact that multiple vendors provide multiple goods, Bokz.com cannot provide refunds for any Products. However, in special cases, if the buyer sends images of any defective or damaged items within 24 hours of receiving the goods, Bokz.com may consider a refund on a case-by-case basis. Please contact us immediately if you receive a defective or damaged Product.

Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Bokz.com or its vendors and is protected by copyright and other intellectual property laws. You may not use any content from the Site without the express written permission of Bokz.com or its vendors.

Limitation of Liability

In no event shall Bokz.com or its vendors be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of the Site or any Products or services purchased through the Site, even if Bokz.com or its vendors have been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold harmless Bokz.com and its vendors from any and all claims, damages, expenses, and liabilities (including reasonable attorneys' fees) arising out of or in connection with your use of the Site or any Products or services purchased through the Site.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Dubai UAE, without regard to its conflicts of law provisions. Any dispute arising out of or relating to these Terms or your use of the Site shall be resolved exclusively by the state and federal courts located in Dubai, United Arab Emirates.

Changes to these Terms

Bokz.com reserves the right to modify these Terms at any time, so please review them frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to these Terms, we will notify you here that they have been updated.

Contact Us

If you have any questions about these Terms or your use of the Site, please contact us at legal@bokz.com